Voice / Telephony · 2025
CADEMA Voice Agent
A Czech-language phone agent (Twilio + ElevenLabs) that answers inbound sales calls end-to-end.
The problem
CADEMA's inbound sales calls arrive in Czech, and each one is a potential garden-structure order. Staffing a knowledgeable sales phone line at a manufacturer is expensive — and missed calls are missed quotes.
What we built
A Czech-language voice agent on Twilio + ElevenLabs that picks up the phone, understands the caller, answers product questions about the catalogue, qualifies the lead and forwards it into the order flow alongside the 3D configurator.
The result
A real sales phone line staffed end-to-end by AI — callers get answers in natural Czech and qualified leads land in the pipeline instead of voicemail.
Start a project
Got something worth building?
Book a callTell us what you’re working on. We reply to every serious inquiry within a day. · hello@plumbnote.com