Plumbnote Live
Paste a tough situation. Get a response in seconds.
Stop searching for the right words when a customer threatens a chargeback, an invoice goes unpaid, or you need to have a difficult conversation with your first hire. Plumbnote Live handles it.
Try Plumbnote Live →How it works
- 1
Paste the message
Paste the angry email, describe the overdue invoice, or explain the onboarding situation. The system classifies it instantly.
- 2
Get a response
Plumbnote matches your situation to the right prompt from 86 battle-tested templates, fills in your business context, and generates a ready-to-copy response.
- 3
Copy and send
Copy the response into your email, WhatsApp, or Slack. You stay in control of every message.
Why not just use ChatGPT?
- Automatic situation classificationChatGPT doesn’t know that “I’m going to leave a review” and “I already left a review” need completely different responses.
- Pre-filled business contextSet up once. Every response includes your refund policy, business name, and tone — no re-pasting every time.
- Pro tips alongside every responseNon-obvious tactical advice like “never ask them to reconsider the review.”
- Sequence tracking for invoicesTrack who owes what, how many days overdue, and which follow-up to send next.
- Battle-tested prompts86 prompts tested on Claude Opus 4.6 and GPT-4.5 with specific output constraints.
Situation Responder
Paste any message or describe a situation. Plumbnote Live classifies it against 86 prompt templates across three kits — Calm Customer (angry emails, refunds, chargebacks, review threats), Invoice Chase (overdue invoices from friendly nudge to formal demand), and Onboarding Playbook (first-hire conversations from day 1 to day 90).
The system identifies the exact scenario, selects the right prompt, fills in your business context (name, refund policy, tone, industry), and generates a response ready to copy. Every response includes a tactical pro tip with non-obvious advice for handling the situation.
Start using Situation Responder →Sequence Tracking
This is not a reminder app. Plumbnote Live is a 30-step escalation engine that tells you exactly what to say, when to say it, and how firm to be — then generates the actual message for you.
How it works
Add a contact with their name, invoice number, amount, and due date. The dashboard shows who’s overdue, how many days, and exactly which follow-up to send next. Each step generates a ready-to-send message. You copy it, send it yourself, and mark it done. The system moves to the next step automatically.
Your dashboard at a glance
The 30-step invoice escalation
Every overdue invoice follows a structured path from friendly to formal. The system picks the right tone for the right day— you never have to guess what to write next.
Morning reminders
Get an email each morning when a follow-up is due. No checking the app, no calendar entries. The reminder tells you who needs attention and links straight to their contact page where the next message is ready to generate.
Onboarding milestones
The same system tracks new hires through onboarding. Each milestone generates the right message at the right time:
Multilingual
Generate responses in 25 languages. Not translation — native-sounding business communication. A Dutch freelancer chasing a German client gets the invoice follow-up in German, maintaining the tactical nuance. Choose 1 language (included), 3 languages (+EUR 5/mo), or all 25 (+EUR 10/mo).
Personalized Playbook
Download a complete communication playbook with every prompt pre-filled with your business context. Hand it to new team members on day one. Every response already includes your business name, refund policy, tone, and industry — no blanks to fill in.
Start using Personalized Playbook →Pricing
Starter
- 30 situations/month
- 1 prompt kit
- 5 tracked contacts
- Business profile auto-fill
Pro
- Unlimited situations
- All 3 prompt kits
- 50 tracked contacts
- Multilingual responses
- Personalized playbook
- Pattern insights
Team
- Everything in Pro
- 3 team seats
- Shared business profile
- Unlimited contacts
- All languages included
Frequently asked questions
- What situations can it handle?
- 86 prompts across 3 kits: Calm Customer (angry emails, refund demands, chargebacks, review threats), Invoice Chase (overdue invoices from friendly nudge to formal demand), and Onboarding Playbook (first-hire conversations from welcome to retention decision).
- Do I need to know prompt engineering?
- No. Paste and go.
- Is my data safe?
- We process what you paste. Nothing is stored beyond your account. No inbox access.
- Can I cancel anytime?
- Yes. Cancel from your account page. You keep access until the end of your billing period.
- What if I already bought a prompt kit?
- Great. Plumbnote Live uses those same prompts but makes them faster and remembers your context.